Below you will find our standard shipping costs. We ship with DHL, FedEx or German Post, CO2 Compensated.
You can choose other types of shipping (like DHL Express and FedEx economy) on the cart page as well as during checkout. Prices are shown there as well. Please note that shipping costs from Express (DHL / FedEx) services are not refunded when returning products.
GERMANY (delivery 1 - 4 days) (incl. VAT / MwSt.)
under € 35 | € 3,90
FREE for orders over € 35,- (note: our custom sample packs are not being taken into account when calculating shipping costs!)
EUROPEAN UNION - delivery 2-6 working days - (incl. VAT / MwSt.) (with the exception of Overseas Departments like Guadeloupe, Martinique, Réunion, French Guiana, Mayotte, etc.)
under € 50 | € 7,95
above € 50 | € 5,50
FREE for orders over € 85,- (note: our custom sample packs are not being taken into account when calculating shipping costs!)
Because of delays and many lost parcels using normal postal services, we only use DHL or FedEx when shipping inside the EU, with tracking and insurance, except for sample packs which can therefore possibly take longer.
EUROPE (NON-EU)** - delivery 3-8 working days* (excl. VAT / MwSt.)
under € 60 | € 7,95
above € 60 | € 5.50
FREE for orders over € 95,- (note: our custom sample packs are not being taken into account when calculating shipping costs!)
WORLDWIDE - delivery 3-12 working days* (excl. VAT / MwSt.)
under € 100 | € 14,95
above € 100 | € 7,50
FREE for orders over € 150,- (note: our custom sample packs are not being taken into account when calculating shipping costs!)
PLEASE NOTE THAT DUE TO THE CORONA SITUATION SHIPPING TO THE USA IS CURRENTLY MORE EXPENSIVE (see checkout when ordering)
Delivery times are estimates, no guarantees. For faster shipping, please choose one of our priority options during checkout.
*Important notice about shipping to non-EU countries: even though shipping companies usually take a maximum of about 8 working days, the actual delivery CAN take longer when customs decides to check the contents of a parcel before they give it back to the shipping company. This is out of our hands, as well as the shipping companies hands. Switzerland, Norway, usually go very quickly, most of the time taking 3 or 4 working days, while some countries like Canada and some Asian countries can take quite long.
Important notice about VAT for Swiss customers and non-EU customers: Swiss customers and non-EU customers are not required to pay the German VAT (19%). The VAT will be levied by the respective country, usually through its customs authority. If you register before shopping the system will know you are tax exempt and shows you the tax free prices.
** Countries in Europe (non-EU): Åland Islands (Finland), Albania, Andorra, Armenia, Azerbaijan, Belarus, Berg Athos (GR), Bosnia-Herzegovina, Campione d'Italia (IT), Canary Islands (E), Ceuta (E), Cyprus (northern Cyprus), Faeroe Islands (DK), Georgia, Gibraltar (GB), Greenland (DK), Guernsey (GB), Iceland, Jersey (GB), Kazakhstan, Kosovo (Serbian province), Liechtenstein, Livigno (IT), Macedonia, Melilla (E), Moldova (Republic of), Montenegro (Republic of), Norway, Russian Federation, San Marino, Serbia (Republic of), Switzerland, Turkey, Ukraine, Vatican City
